Frequently Asked Questions
General Information:
Where is Purisoul Wellbeing Agency based?
Purisoul Wellbeing Agency operates globally. Our founder, Evelyn O'Donoghue, is originally from Ireland, and we work with a virtual team to serve clients worldwide.
Can clients in other locations access your services?
Absolutely! We work with clients from all over the world, ensuring accessibility no matter where you're located. Our clients come from places like Dubai, New York, Boston, and Ireland.
Are services different for clients in different regions?
No, our services are consistent and effective regardless of location. We tailor our programs to meet your specific needs, ensuring a personalized and holistic approach to growth.
Qualifications and Customization:
Are your coaches and mentors qualified and experienced?
Yes, our coaches and mentors are carefully selected professionals with extensive qualifications and experience, ensuring they meet the highest standards to guide you effectively.
Do you customize services for specific needs?
Yes, we tailor our services to your unique goals and challenges, working closely with you to create a personalized program that aligns with your vision and needs.
Services and Offerings:
What services do you offer?
We provide a range of coaching, mentoring, and training services focused on business mentoring, holistic wellness, executive coaching, and personal development to support both your personal and professional growth.
Where do you provide coaching, mentoring, and training?
We primarily provide our services virtually, making them accessible to clients worldwide. In some cases, we may arrange in-person sessions based on your needs.
Do you offer services for corporate clients?
Yes, we offer customized services for corporate clients, including executive coaching, leadership development, team-building, and stress management training, tailored to enhance organizational success.
What are your payment options and refund policy?
We offer flexible payment options and provide detailed instructions upon booking. Refund policies vary depending on the service and circumstances, and we work with you to ensure a fair resolution.
Scheduling and Cancellations:
What is your policy for no-shows and cancellations?
We request at least 72 hours' notice for cancellations or rescheduling. A fee may apply for no-shows or late cancellations with less than 72 hours' notice.
What's the notice period for corporate bookings?
For corporate bookings, we require at least 14 days' notice for cancellations or rescheduling.
How can I contact Purisoul Wellbeing Agency for inquiries?
You can contact us through our website or by emailing hello@purisoul.com. We’re here to help with any inquiries.
Data Privacy and GDPR:
How do you handle data privacy and GDPR compliance?
We take data privacy seriously, collecting only the necessary information to provide our services. Our data practices comply with strict confidentiality and GDPR standards.
Can I trust my information will be kept confidential?
Yes, we maintain the highest standards of confidentiality, following ethical guidelines and professional standards to protect your information.
What are my rights regarding personal data?
You have rights under data protection laws, including access, rectification, and erasure. Contact us for assistance with your personal data.
How long do you retain personal data?
We retain personal data only as long as necessary to provide our services, after which it is securely deleted or anonymized.
How can I contact you regarding data privacy or GDPR-related inquiries?
For any data privacy or GDPR concerns, please contact us at hello@purisoul.com. We’re committed to protecting your personal data.
We are dedicated to helping you achieve holistic success. Contact us today to learn how our coaching, mentoring, and training services can support your personal and professional growth.
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